Reducing security management overheads by 70% for global contract agency

Detailed Case study

The Challenge

The security and reliability of their cloud-based solution is imperative. Every day, hundreds of clients interact with their online platform to source information on available talent, complete transactions, make payments, and access insights. Any lapse in security could have devastating consequences for them, as well as for its pool of talent and clients.   

Until recently, their internal team was responsible for maintaining the security and currency of this solution. This was time consuming, and draining the resources of their team––preventing them from focusing on more strategic initiatives that would deliver broad value to the business.  

“Maintaining the level of security that our cloud-based solution demands was both time-consuming, and meant we had to be constantly up-skilling our internal team. It required considerable ongoing effort and budget, and so we decided to outsource to CNS to manage this on our behalf,” says David T, their Head of Infrastructure, Cloud and Security. 

“We were already partnering with CNS to manage our cloud environment, and they had been doing a great job with this so we knew they would be a trusted third party to provide us with SOC services,” he adds.   

The Solution

CNS now provides them with ongoing Managed Security Operations Centre services. The experts at CNS provide round-the-clock monitoring of their environment, conduct upgrades, ensure ongoing compliance with all relevant data security legislation and requirements, and provide them with security alerts where required.   

“As our Managed Service Provider, CNS provides us with essential peace of mind that our cloud-based solution is protected from attacks which could be incredibly dire for our business,” says David.  

“We simply don’t have time or the resources internally to continue to ensure the level of monitoring and control that our solution calls for, and CNS has been an ideal partner in this regard,” he adds.  

“We connect with the CNS team on a monthly basis and they keep us fully informed regarding the status of our environment, or alert us if there are ever any issues or technical upgrades that require our attention. They really do manage everything seamlessly behind the scenes, which is a great relief for us.”